Process digitalization thanks to PowerApps & Power BI

Initial situation

  • Food start-up with a rapidly-expanding network of branches across Germany based on a franchise concept
  • Tool and software landscape no longer meets business requirements
  • Rudimentary, highly error-prone manual processes throughout entire value chain cause increasing customer dissatisfaction

Results

  • More efficient procurement process and reduced amount of spoiled goods through automated order quantity specifications

  • 99% reduction in delivery complaints thanks to the digital verification of delivery notes

  • Standardization of ordering and reporting processes across all branches

  • Online performance dashboard enables data transparency (branches and franchise partners) and allows quick decision-making

  • Tracking of the delivery status provides the customers with transparency and improves the planning process for the local shift managers